Case of the Month June 2013 – Next-Level Shared Center Services

In the 360° Issue 6 article “Shared Service Center 3.0: Approaching the Digital Enterprise”, author Marco Fischer showed us how a ge­neric Shared Services journey can lead to a digital Shared Services Center (SSC 3.0). Therefore, continuing the topic of “Shared Service Centers”, the BTA would like to present the recently published “Next-Level Shared Service Centers” by Stefan Röder, Marco Fischer, Thomas Lütke Siestrup, Axel Uhl, and Frank Keuper. Continue reading